Roller shutter repairs

Diagnosis and repair for jammed, noisy or damaged shop shutters.

Why has my roller shutter stopped working? Most shutters stop working because of one of five things: a broken spring, a failed motor or limit switch, a curtain that has left its guide, a seized bearing or a control fault. An engineer can usually identify which within the first visit, and many are fixed there and then.

What are the signs you need roller shutter repairs?

  • Shutter stops part-way or drops unevenly
  • Grinding, banging or scraping when it moves
  • Curtain has come out of one guide rail
  • Shutter will not lock at the bottom

What does the engineer do?

  1. Full inspection of curtain, guides, barrel and drive
  2. Re-seat or re-align the curtain in its guides
  3. Replace worn or broken components on the spot where stock allows
  4. Test run and safety check before handover
Typical guide price, excluding VAT£95 to £350
Work out my price

Prices vary with shutter width, the make and model, whether parts are in stock and whether you need an out-of-hours visit. You receive the exact figure in writing once the fault has been diagnosed, and nothing is fitted until you agree it.

Common questions

Why has my roller shutter stopped working?

Most shutters stop working because of one of five things: a broken spring, a failed motor or limit switch, a curtain that has left its guide, a seized bearing or a control fault. An engineer can usually identify which within the first visit, and many are fixed there and then.

How much does roller shutter repairs cost?

A typical guide price is £95 to £350 excluding VAT. Shutter width, make, parts availability and out-of-hours attendance move the figure up or down, and the final price is confirmed in writing before work starts.

How quickly can an engineer attend?

Planned repairs are usually booked within a few working days. Shutters stuck open or shut are treated as emergencies and given the next available slot in your area.

Who carries out the repair?

An engineer who specialises in roller shutters. The written quote names the company carrying out and invoicing the work before you agree to go ahead.

Where do you offer roller shutter repairs?

Related repairs

Shutter stuck right now?

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